CV

Account Manager

OPG Global Solutions

May 2022 - current

 

- oversee & manage all production of printed POS & display items for my account portfolio

- coordinate & ensure any artwork workflow and approvals are completed in a timely manner

- coordinate WIPs with internal/external stakeholders to ensure produced items are on track

- identify and manage new business opportunities within my account portfolio

- offer creative solutions for various POS and print / online work

- proactively contribute innovative ideas to drive additional savings and productivity
- troubleshoot client issues as they arise to achieve a win/win outcome

- maintain excellent relationships with internal client groups

- create KPI reports & quarterly business reviews as required

- self-appointed super user for Source It (internal procurement system) and liaise with vendor on    

  challenges and development requests and internal staff training as required

- oversee and preflight all finished art prior to production commencement

- create presentations to client as required

- ad hoc overflow artwork as required

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Studio Manager

One Fell Swoop

November 2021 - current
 

- managed & oversaw creative schedule & delivery of work for 5 team members

- responded to email requests and implemented into schedule as required

- coordinated weekly WIPs with key stakeholders to ensure requests were delivered on time
   and to budget

- liaised with external suppliers to obtain quotes and put jobs into production

- prepared creative for final output, both digital and print

- prepared and sent eDMs for various campaigns utilising Campaign Monitor

- provided technical guidance on final print outputs to creative team to achieve desired outcome

- produced presentations for external clients

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Client Relationship Manager - Americas

Buzz Products

July 2021 - November 2021
 

- coordinated weekly customer, project & team WIPs as required

- responded to client requests in a timely manner

- coordinated internal cross functional teams to achieve product deadlines

- supported 2 x Client Relationship Directors & 2 x Regional Client Relationship Directors

- data analysis and report building from various channels, both internal & external

- coordinated & produced variety of reports to customers on daily/weekly/monthly basis

- ensured all data was current and up to date in Salesforce

- raised sales orders and passed through to production

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Onsite Hub Manager
Lithocraft - Treasury Wine Estates Print Hub

​Nov 2019 - July 2021

 

- implementation lead for client onboarding and transition

- management of all activities related to printed POS & Display

- creation of printed wine lists for on premise venues

- customer support for online tools used by TWE stakeholders

- meet with suppliers and internal TWE stakeholders for support in the lead up to the materials

  being produced

- identify and manage new business development opportunities

- offer creative solutions for various POS and print / online work

- proactively contribute innovative ideas to drive additional savings and productivity
- troubleshoot client issues as they arise to achieve a win/win outcome

- maintain excellent relationships with internal client groups

 

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Account Director
Lithocraft - Asahi / Schweppes Print Hub

​Sep 2016 - Nov 2019

 

- assisted with client onboarding for Schweppes (2016) & managed client onboarding
for Asahi (2018)

- manage and maintain Schweppes & Asahi onsite hub model

- management of all activities related to printed POS

- manage Packaging Coordinator to ensure artwork workflow and approvals of Schweppes   

  packaging items are completed in a timely manner

- meet with suppliers and internal Schweppes / Asahi stakeholders for support in the lead up 

  to the materials being produced

- identify and manage new business development opportunities

- offer creative solutions for various POS and print / online work

- proactively contribute innovative ideas to drive additional savings and productivity
- troubleshoot client issues as they arise to achieve a win/win outcome

- maintain excellent relationships with internal client groups

- identifying and documenting cost savings or cost minimisation activities 

 

 

Print & Artwork Account Manager
Lithocraft - GSK Sydney Print Hub

​Jun 2012 - Aug 2016

 

- coordinate & deliver print and artwork requirements for GSK Consumer Health in Sydney

- offer and design creative solutions for various artwork POS and print /   online work

- responsible for ensuring all client expectations are delivered and/or responded to

- attend client meetings and relay client’s needs back to Lithocraft as required
- troubleshoot client issues as they arise to achieve a win/win outcome

- identify and manage new business development opportunities

- maintain excellent relationships with internal client groups

- coordinate external suppliers to outsource graphic art / digital printers

- identifying and documenting cost savings or cost minimisation activities 

- proactively contribute innovative ideas to drive additional savings and productivity

- complete monthly sales reporting and daily forecasting as required

- provide support to other Lithocraft team members when required

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